Frequently Asked Questions
Buyer Questions
Prior to Bidding
                            In addition to the final purchase price paid to the seller,
                            buyers pay a 5% buyer’s fee to Otoz.Ai Auction. The buyer’s
                            fee has a minimum of $250, and a maximum of $7,500.
                        
                    
                            In order to register, first sign up by clicking the “Sign In”
                            icon in the upper right corner of the screen – then click
                            “Sign up here” in the box that subsequently pops up. Once you
                            create a username and password, you’ll be prompted to verify
                            your email address. After you’ve done that, you can return to
                            Otoz.Ai Auction and you’ll be prompted to register to bid. If
                            you don’t want to register just yet, no problem – you can do
                            it later. Once you find a car you want to bid on, click “Place
                            Bid” on the car’s listing page, and you’ll be prompted to
                            register before you can bid. You will have to enter your
                            credit information, as we place a hold on each bidder’s credit
                            card until the conclusion of the auction.
                        
                    
                            In order to place a bid, you first have to register, which
                            we’ve explained above. Once you’ve registered and you’ve found
                            a car you’re interested in buying, bidding is easy – just
                            click the “Place Bid” icon on a vehicle’s listing page. Then,
                            you’re prompted to enter your bid amount. Your bid must be
                            higher than the previous bid, of course – and depending on the
                            current bidding level, there may be a minimum increase over
                            the previous bid. Once you’ve submitted your bid, we place a
                            hold on your credit card for 5% of your bid amount until the
                            duration of the auction, in case you end up as the winning
                            bidder.
                        
                    
                            Bid increments increase as follows:
                            
                    - Minimum bid of $100 to start the auction
 - $100 increments up to $14,999
 - $250 increments from $15,000 to $49,999
 - $500 increments from $50,000 to $199,999
 - $1,000 increments at or above $200,000
 
                            All bids on Otoz.Ai Auction are in United States Dollars
                            (USD).
                        
                    During the Auction
                            No. If you are outbid, you will need to manually input your
                            next bid. Note that the price of the vehicle will immediately
                            progress to your bid amount. For example, if the current
                            high-bid is $30,000 and you input a $35,000 bid, the current
                            high bid will immediately go to $35,000.
                        
                    
                            We place a hold on your credit card when you bid in order to
                            account for the possibility that you may have to pay the
                            buyer’s fee, should you end up as the winning bidder. The hold
                            is for 5% of your initial bid amount, with a minimum of $250
                            and a maximum of $7,500. If you aren’t the winning bidder, the
                            hold is released from your credit card at the conclusion of
                            the auction.
                        
                    
                            While we’ve tried to make buying a car online as safe and easy
                            as possible, it’s ultimately your responsibility to perform
                            your own due diligence and make sure that the car you’re
                            considering is right for you – prior to placing a bid.
                            
                    - Review the listing thoroughly, including known flaws, the vehicle history report, the vehicle inspection report (if applicable), recent maintenance, comments, questions, photos, etc.
 - Ask the seller – via comments, Seller Q&A, or the “Contact” feature – any questions that you may have about the vehicle.
 - Arrange to inspect the vehicle in person, or work with the seller to schedule a detailed pre-purchase inspection (“PPI”) at a reputable shop in their area or via a mobile inspector such as Lemon Squad (at your cost). Live auctions will include a green “Contact” button next to the seller’s username. You can utilize this feature to get in touch with them and set up an inspection.
 
                            Bids are binding, so only bid if you fully intend to purchase
                            the car and you have performed the requisite due
                            diligence/planning. Buyer’s fees are not refundable after
                            winning an auction. It’s important to consider this before
                            participating in the bidding process.
                        
                    
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